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Conversation about Judas -- and one CEO's Act of Loyalty
By James L. Nolan
In this most solemn season of
the Christian year, the question of loyalty takes on a cosmic dimension
as we consider the fate of Our Lord at the hands of his friend and disciple,
Judas Iscariot.
Perhaps nowhere in our society
is the trait of loyalty as challenged as it is in the fast and fluid American
workplace. I have regular conversations with people of faith in the business
world, and the biblical accounts of Judas's fatal miscalculation never
fail to stir the deepest feelings.
Some of their reactions might
come as a surprise. At one recent gathering in Washington, we reflected
on the passage in which Judas, wracked with guilt, takes the 30 pieces
of silver he gained for betraying Jesus and tries to return the blood money
to his new "friends," the high priests. Of course, they tell Judas to get
lost.
"Look at how Judas found himself
out of favor with what he thought was his new team," observed one business
manager. Another confessed, "This is the first time I ever felt sorry for
Judas. Here he left Jesus' inner circle to take up with the establishment.
He thought he was accepted because he delivered Jesus to them as promised.
But, his so-called new friends just turned their backs on him."
You don't have to dig very far
down to find that these men and women aren't just talking about Judas.
They're talking about life in corporate America.
Before the meeting, they read
a Wall Street Journal article about investment advisors who pull down huge
signing bonuses to leave their firms for new ones -- bringing their customers
with them. Several talked about how they had been bitten by bright young
professionals whom they trained and mentored, only to see them "jump ship"
and go to work for competitors. "There is just no loyalty these days,"
said one participant.
Then, there is the hardest blow.
Several men and women talked about giving the company all they had for
20 years or more (in some cases losing marriages and families), and then
finding themselves out on the pavement after the firm was gobbled up in
a merger or acquisition.
And, one executive confessed
to what sounded like a lapse of loyalty. He was running the leading division
of an industrial-machinery company, bringing his people along, getting
them "invested" in the work. He promised them a great future together as
members of his team. Then a headhunter called him and offered a lucrative
opportunity with a competing organization. He took it -- "I had to consider
my family even if it wasn't altogether fair [to the team]."
A month later, these business
and professional people came together again for their regular meeting,
and one CEO rushed in, looking a bit anxious. He had just flown in from
a business trip, and said he hadn't intended to show up, but felt he had
to, because of what he heard last month about loyalty.
All heads turned as he explained
that he had just visited his manufacturing company's two facilities in
St. Louis, where he announced a decision to close the plants. Given the
bleak financial assessments, he and his top management felt they had no
other choice. Nonetheless, he was troubled.
After the conversation about
loyalty, he concluded that he personally had to break the news to employees.
Most CEOs would have sent out a memo on Friday afternoon or put a human-resources
manager on the plane. But this one said, "I had to look my people in the
eye." Moreover, he was determined to carry out the closings in the most
humane way possible. He made sure to provide employees with extended medical
benefits and outplacement help. Where possible, he absorbed the laid off
people elsewhere within the organization.
I don't know if shutting down
the St. Louis facilities was the right decision. I do believe, however,
that this CEO did what many others of his rank have failed to do, and what
Judas failed to do. Instead of selling out to the "establishment" -- in
this case business as usual -- he found and followed his moral compass.
Realizing that business is a vocation, he grabbed hold of his responsibilities
in an age of disappearing loyalty.
James L. Nolan is a former executive director of the Woodstock Business Conference, a program of
the Woodstock Theological Center at Georgetown University in Washington.
The Conference has chapters that meet monthly in 18 cities.
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